examined includes organizational documents, the researcher states his intent to request copies of these documents, and plans for storage, classification, and retrieval of these items, as well as the interview and survey data. Yin defines the case study research method as an empirical inquiry that investigates a contemporary phenomenon within its real-life context; when the boundaries between phenomenon and context are not clearly evident; and in which multiple sources of evidence are used (Yin, 1984,. Tools to collect data can include surveys, interviews, documentation review, observation, and even the collection of physical artifacts. Interview Questions: What process was used to select the information that would be used on the network?
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Key features of the report include a retelling of specific stories related to the successes or disappointments experienced by the organizations that were conveyed during data collection, and what is a masters dissertation answers or comments illuminating issues directly related to the research questions. The three groups of users include people around the world who use the electronic community network, the non-profit organizations using the electronic community network to provide information to potential users of their services, and the "community" that forms as the result of interacting with other. What systematic tracking mechanisms exist to determine how many or what types of users are accessing the organization information? A key strength of the case study method involves using multiple sources and techniques in the data gathering process. By way of example, we apply these six steps to an example study of multiple participants in an electronic community network. The researcher strives to establish a chain of evidence forward and backward. Conclusion Case studies are complex because they generally involve multiple sources of data, may include multiple cases within a study, and produce large amounts of data for analysis.
Final report distribution includes all participants. New York: Academic Press. Case study research is flexible, but when changes are made, they are documented systematically.